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Core Responsibilities:
ATL Automotive - Junior Technical Trainer
KingstonPosted 1 weeks ago
Full-timeentry
Job Description
Junior Technical Trainer
Core Responsibilities:
- Provide technical support and consultation to the dealers within the region, focusing on product technical problems to achieve quick resolutions to problems.
- Administer online & face-to-face training courses for Aftersales and Technical staff.
- Monitor, analyze, and report on the Hub’s performance on key performance indicators for all aspects of training.
- Support and follow-up with dealers for Technical Campaign execution, monitoring, and reporting.
- Identify product quality-related issues and provide feedback to appropriate supporting channels and follow up until issues are satisfactorily resolved.
- Coordinate with relevant departments to improve dealers’ technical competencies and repair quality according to the manufacturer's quality standards and repair instructions.
- Effectively support dealers' workshop team members.
- Drive improvements in overall service levels, transactional efficiencies, and cost management.
- Provide on-site regional technical support and training for dealers when required.
- Homologation Checks & Follow Up.
- Ensure manufacturer training targets are achieved.
- A minimum of 3 years of technical working experience.
- Training Experience is beneficial.
- Mechanical and Electrical Diagnostic exposure.
- Technician certification, Premium Brand Certification is a PLUS.
- High Voltage Technician Certification.
- A Valid Driver’s license.
- Strong organizational and interpersonal skills with superior ability to multitask.
- The ability to meet deadlines and communicate with precision.
- Strong written and oral communication skills.
- Presentation skills.
- Exceptional Background in the automotive industry.
- Strong leadership skills.
- Excellent analytical skills with keen attention to detail.
- Skilled at managing multiple priorities.
- Self-motivated and a team player.
- Ability to work on own initiative.
Please Note: Only Shortlisted Candidates Will Be Contacted. Thank You For Your Applications!