Job Description
Job Title: SCITES – VTC Technician III
Location: Doral FL
Required Clearance: TS with SCI Eligibility – can start with SECRET clearance
Certifications: 8570 IAT Level II
Required Education: Associate’s Degree in a related technical discipline or commensurate level of experience based on position level
Required Experience: 2 Years
Position Description:
Exeter is looking for a Video Teleconference Technician to work out of U.S. SOUTHCOM in Doral FL. Successful candidate will provide Scheduling, initiating and monitoring of VTC sessions.
Primary Responsibilities:
VTC schedulers/technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of VTC hardware, software and network connections
VTC schedulers/technicians must have expertise in scheduling VTC sessions in VTC bridges, as well as hands-on experience with debugging the interoperation of VTC bridges and end points
Duties include:
Review OF VTC user request, schedule and manage VTC sessions
Provide pre-conference testing and setup for video teleconferences and/or meetings
Ensure full interoperability and a seamless connection between all internal and external systems to include, but not limited to, DISN Video Services - Global (DVS-G), NIPRNET, SIPRNET, and JWICS
Installing, configuring, and maintaining VTC endpoints, to include software upgrades, configuring of systems and troubleshooting
Provide technical support and training to end-users
Required Qualifications:
TS with SCI Eligibility – can start with SECRET clearance
Associate’s Degree in a related technical discipline or commensurate level of experience based on position level
8570 IAT Level II
Desired Qualifications/Experience:
Systems Administration or Network Engineer background a plus
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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