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Job Description
Job Summary:
The Cashier will use cash registers, electronic scanners, and related equipment to conduct monetary transactions with customers.
Responsibilities:
- Greets customers as they enter the location.
- Accepts money in the form of cash, and credit or debit cards for items purchased; validates checks.
- Assist customers with questions or price discrepancies.
- Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
- Processes returns and exchanges according to store policy.
- Identifies prices of products and services and tabulates bills with available equipment.
- Assists customers in locating various products, resolving complaints, or providing information.
- Bag, box, and wrap purchased items.
- Ensure all orders are relayed correctly to the kitchen.
- Receive phone orders when not with the cashier.
- Performs other related duties as assigned.
Requirements
- Excellent customer service skills.
- Good verbal communication skills.
- Ability to operate available equipment, such as cash registers, calculators, or scanners.
- Basic mathematical skills, as needed to make change and give refunds.
- Knowledgeable about company products and services, and customer-related policies.
- Food Handler Certification
Education and Experience
- High school diploma or equivalent preferred.
- Successful completion of on-the-job training.
Physical Requirements:
- Prolonged periods standing and walking.
- Must be able to access and navigate all areas of the restaurant.
- Must be able to lift up to 25 pounds at times.
