
Director, Quality Engineering & Computer System Assurance
Job Description
Duties and Responsibilities
- Develops and implements the site strategy for Quality Engineering and Computer System Assurance(CSA) programs
- Supports the establishment governance structures for risk-based validation lifecycle management including planning, execution, maintenance, and periodic review
- Leads initiatives to modernize validation practices including CSA adoption, digital validation approaches, and automation lifecycle management
- Defines key performance indicators (KPIs) and metrics to measure effectiveness of QualityEngineering and CSA programs
- Provides leadership to cross-functional teams supporting validation, qualification, and system lifecycle activitie
- Provides Quality leadership and oversight of validation programs including:
- Facility, utility, and equipment qualification, Cleaning validation, Computerized systems validation / assurance, & Manufacturing automation systems
- Approval and oversight of validation lifecycle documentation including:
- Validation Master Plans (VMP), User Requirement Specifications (URS), Functional and Design Specifications, Risk assessments, IQ/OQ/PQ protocols and reports, & Validation summary reports
- Ensures validation activities comply with internal procedures and regulatory requirements and remain aligned with the site Validation Master Plan
- Provides quality oversight for commissioning, qualification, and validation activities in highly automated manufacturing environments
- Ensures validated systems maintain a continuous state of control throughout their operational lifecycle
- Supports the design and implementation of the organization’s Computer System Assurance (CSA) and Computerized System Validation (CSV) programs
- Ensures computerized systems comply with data integrity principles (ALCOA++) and regulatory expectations
- Oversees validation lifecycle management for computerized systems including:
- Manufacturing Execution Systems (MES), Laboratory Information Management Systems (LIMS), Quality management systems, Electronic Batch Record Systems, & Enterprise resource planning systems
- Implements risk-based testing approaches consistent with GAMP 5 and modern CSA methodologies
- Leads initiatives to strengthen enterprise data integrity governance programs across manufacturing, laboratory, and quality systems
- Supports system lifecycle activities including system upgrades, migrations, and decommissioning
- Provides QA oversight and approval for quality system elements impacting validated systems including:
- Change control processes impacting validated systems and processes, Deviation and investigation management, Corrective and Preventive Actions (CAPA), Risk management and impact assessments, & Periodic reviews of validated systems
- Ensures that validation and CSA programs remain aligned with corporate policies, regulatory guidance, and evolving industry standards
- Provides QA support for technology transfer, new product introductions, and site capital projects
- Serves as the Quality Engineering representative for site project teams implementing new equipment, systems, or manufacturing technologies
- Supports troubleshooting of complex process or system issues impacting validated systems
- Serve as subject matter expert for validation, computerized systems assurance, and data integrity during regulatory inspections and Client audits
- Leads preparation and inspection readiness programs related to validation and data integrity
- Leads and develops a high-performing Quality Engineering and CSA organization
- Provides mentoring, coaching, and professional development for technical staff
- Establish clear departmental goals aligned with organizational quality and operational objectives
- Conducts performance reviews and ensure staff maintain appropriate training and GMP qualifications
- Fosters a culture of quality ownership, compliance, and continuous improvement
Required Knowledge and Skills
- Broad knowledge of FDA and international regulations related to GMPs and Pharmaceuticals
- Experience organizing and managing work responsibilities while working independently with minimal oversight
- Deep expertise in Computer System Validation / Computer System Assurance
- Validation lifecycle management, Data integrity regulations and industry guidance, Risk-based validation methodologies
- Time and project management skills with the ability to multi-task and meet deadlines
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Ability to prioritize tasks and to delegate them when appropriate
- Willingness to accept feedback from a variety of sources
- Ability to constructively manage conflict
- Ability to collaborate and work in cross-functional teams
- Ability to function well in a high-paced and at times stressful environment
- Ability to maintain productive relationships with coworkers, clients, and other contacts outside the company
- Proficient with Microsoft Office Suite or related software
Education and Experience
- Bachelor’s degree, preferably in a scientific discipline. Preference will be given to those with an advanced degree
- Minimum of 10+ years previous GMP and Quality experience in the Pharmaceutical or Biotechnology industry
- Minimum of 5+ years previous experience with qualification/validation/CSA activities in a QA or Technical capacity
- Demonstrated experience with regulatory inspections by the FDA and EU authorities
Physical Requirements
- Prolonged periods of sitting or standing at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Adheres to consistent and predictable in-person attendance