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Sr Director, Strategy and Chief of Staff, Global Solution Sales
$382K - $572K / yearPosted 6 days ago
Full-timeremotesenior
Job Description
Hungry, Humble, Honest, with Heart
The Opportunity
The Solution Sales organization at Nutanix is a critical driver of customer value, technical credibility, and sales execution. As Nutanix continues to scale globally and evolve its portfolio, we are looking for a senior Business Operations leader to help accelerate growth, improve operating rigor, and enable execution across the Global Solution Sales organization.
The Solution Sales organization at Nutanix is a critical driver of customer value, technical credibility, and sales execution. As Nutanix continues to scale globally and evolve its portfolio, we are looking for a senior Business Operations leader to help accelerate growth, improve operating rigor, and enable execution across the Global Solution Sales organization.
This role is a highly visible leadership position focused on driving strategy, operational excellence, performance management, and enablement across Solution Sales. The Senior Director will partner closely with the Senior Vice President, Solution Sales to drive strategic initiatives, establish strong operational cadence, uncover actionable business insights, and ensure alignment between company objectives, sales strategy, and SE execution.
This role brings together expertise in program management, business operations, technical enablement, and process design. The position is also responsible for budget and headcount management and serves as the primary interface with Finance, HR Business Partners, Sales Operations, and Product organizations.
About the Team
Our Solution Sales team at Nutanix is a customer-focused group of over 800 technical sales professionals. We provide pre-sales consulting, technical guidance, and hands-on assistance to customers and ecosystem partners. Our team successfully collaborates with the sales teams to recommend and design effective customer solutions using Nutanix offerings. What sets us apart is our dedication to delivering personalized and appropriate solutions to meet each customer's unique needs.
Your Role
Your Role
- Act as a trusted thought partner to the Solution Sales Organization to shape functional strategy, operating priorities, and customer impact
- Drive highly visible, strategic initiatives that improve customer outcomes, adoption, retention, and long-term value realization, while supporting company growth objectives
- Lead cross-functional initiatives across Post-Sales Engineering, Customer Experience, Support, Sales, Product, Enablement, and Services to address execution, scalability, and customer lifecycle challenges
- Provide clear, data-driven insights and recommendations to senior leaders to guide investment decisions, prioritization, and organizational design in partnership with the Human Resources team
- Align global and regional post-sales technical teams around a shared vision and consistent delivery model
- Proactively identify risks, delivery challenges, and customer-impacting issues, driving resolution before escalation to executive leadership
- Foster a high-performance, customer-centric culture that emphasizes accountability, continuous improvement, and technical excellence
- Manage and optimize post-sales technical workflows, execution rigor, prioritization, and delivery standards to ensure consistent and predictable outcomes
- Own the post-sales technical rhythm of the business, including:
- Leadership and staff meetings
- Global and regional All Hands
- QBRs and customer check-in reviews
- Capacity planning, utilization modeling, and coverage strategies
- Own and evolve organizational communication mechanisms to ensure clarity, alignment, and transparency across post-sales technical teams
- Lead Annual Operating Planning (AOP) for the post-sales technical organization, including headcount modeling, budget ownership, and fiscal accountability
- Participate in broader company and lifecycle portfolio planning in partnership with Customer Experience, Sales, Product, and Executive Operations leaders
- Coordinate People and Talent programs with HR Business Partners, including workforce planning, role clarity, performance cycles, and leadership development
- Continuously improve cross-functional processes with Support, Customer Experience, Enablement, Finance, and Sales Operations to improve customer experience and operational efficiency
- Oversee large, complex cross-functional initiatives requiring strong global coordination across customer-facing organizations
- Lead the definition and rollout of post-sales technical OKRs and success metrics, ensuring company and customer goals translate into execution
- Design and implement scalable systems, tools, and processes to streamline post-sales operations and improve delivery consistency
- Support research, benchmarking, data analysis, and executive-level business insights focused on customer outcomes, scalability, and operational maturity
What You Will Bring
- Strategic thinker with the ability to zoom out to enterprise strategy and zoom in to operational detail
- Highly analytical and data-driven, with strong business storytelling and visualization skills
- Clear, confident communicator who can influence senior leaders and diverse stakeholders
- Results-oriented self-starter who thrives in fast-paced, high-growth environments
- Authentic, collaborative leader who builds trust and drives alignment
- Strong relationship builder with the ability to influence without direct authority
- 15+ years of leadership experience in Business Operations, Program Management, or Business Process Engineering (ideally supporting Sales, SE, or Field organizations)
- 5+ years of people management experience
- Proven experience leading organizational change, transformation, or scale initiatives
- Exceptional verbal, written, and executive presentation skills
- Demonstrated ability to inspire teams through a compelling vision aligned to business strategy
- Strong negotiation and prioritization skills in complex, matrixed environments
- Excellent strategic planning, execution, and problem-solving capabilities
- Willingness to travel globally as needed
- Bachelor’s degree required
Preferred Qualifications
- Master’s degree or MBA
- Experience leading Operations, Enablement, or Center of Excellence teams for Systems Engineering, Sales Engineering, or Field organizations
- Background in operational excellence, field enablement, or go-to-market strategy
Work Arrangement: Remote
This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
Pay Transparency
The pay range for this position at commencement of employment is expected to be between USD $381,600 to $572,400 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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