Job Description
We are Generac, a leading energy technology company committed to powering a smarter world.
Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Training Operations Planner converts forecasted training demand into executable, capacity-balanced schedules across multiple locations while proactively managing variability, utilization, and delivery risk.
Major Responsibilities
Translates forecasted training demand into executable plans, incorporating hiring forecasts, onboarding needs, product launches, certification cycles, and seasonal demand
Develops and maintains capacity models by location, classroom or lab type, and instructor skill certifications to support scalable delivery decisions
Owns end‑to‑end training schedule execution, maintaining a single, integrated master training calendar across all locations and delivery modalities.
Sequences and prioritizes training classes based on business urgency, learner readiness, instructor availability, and facility or lab constraints
Coordinates closely with instructor management to align training demand with instructor certifications, balance workloads, and identify future capacity or capability gaps
Resolves scheduling conflicts and last‑minute changes involving instructors, learners, facilities, or equipment to protect delivery commitments
Proactively manages variability and disruptions, including absenteeism, no‑shows, instructor unavailability, travel issues, and facility or equipment downtime
Publishes and communicates finalized training schedules to stakeholders and downstream systems such as LMS and registration platforms.
Monitors and optimizes utilization of seats, instructors, and facilities, identifying underutilization or overcapacity risks and recommending corrective actions
Tracks and reports delivery‑focused performance metrics, providing clear, decision‑ready insights to training and operations leadership. Use data to drive continuous improvement in planning accuracy and execution reliability
Standardizes planning processes and assumptions identifying opportunities for improvement
Supports digitization and automation of scheduling capacity and modeling
Minimum Job Requirements
Education
Bachelor’s degree in related field OR equivalent related experience
Work Experience
2 years of experience in training or learning operations, scheduling, or resource coordination
Knowledge / Skills / Abilities
Excellent MS Excel skills
Working knowledge of training operations and delivery models
Basic understanding of capacity planning concepts
Understanding of core training operational metrics, including fill rates, cancellations, utilization, and schedule adherence
Functional knowledge of LMS and scheduling tools as a user, including data inputs, outputs, and handoffs
Schedule building and maintenance skills, supporting master calendars and updates
Data tracking and basic analysis, including monitoring utilization, attendance, and variances vs. plan
Operational coordination skills, working effectively with instructors, coordinators, and facilities teams
Clear written and verbal communication, especially when sharing schedules, changes, and status updates
Ability to manage multiple tasks and deadlines in a time‑sensitive, operational environment
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Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”