Job Description
Coordinates and directs the clinical, operational, and program activities on a day-to-day basis to ensure delivery of quality patient care; responsible for all appropriate documentation and reporting requirements. Managing staff, clinic personnel in FQHC and EHR PMS Environment. This position requires to travel to different St. John's clinics.
Benefits:
- Free Medical, Dental & Vision
- 13 Paid Holidays + PTO
- 403 (B) retirement match
- Life Insurance, EAP
- Flexible Spending Account
- Succession plans & growth within
QUALIFICATIONS:
Clinic Scope & Qualifications: (*Must possess 3 out of 4 below)
- Clinic Scope/Services: School Based and/or Primary Care Services
- Clinic Capacity: 6-18 Medical Exam Rooms
- Clinic Volume: 330-1200 patient visits per week
- Managerial Experience: Minimum of two years related experience or equivalent in managing staff.
Education:
- High School Diploma
- B.A. / B.S. (Preferred) in Health Care Administration or other health-related field or equivalent
Other Experience:
- Acute attention to detail.
- Ability to work independently and as a member of various teams and committees.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Ability to manage priorities and workflow in changing environment.
- Ability to understand and adhere to established policies, procedures, and protocols.
- Strong interpersonal skills.
- Demonstrated proficiency in supervising and motivating subordinates.
- Commitment to excellence and high standards.
- Excellent written and oral communication skills.
- Strong organizational, problem-solving, and analytical skills.
- Good judgment with the ability to make timely and sound decisions.
- Creative, flexible, and innovative team player.
- Demonstrated competence in reacting to and handling emergencies.
- Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
- Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
- Bilingual English/Spanish (Preferred)
- Proficient Microsoft Office and Excel (familiarity with medical terminology).
Licensure/Certification:
- Must possess current CPR certification.
- Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management.
DUTIES AND RESPONSIBILITIES:
- Manages clinical operations including but not limited to staffing schedules and patient flow.
- Prepares and manages all documentation and reporting requirements including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.
- Ensures effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services within budgetary guidelines.
- Attend manager meeting and training.
- Develop staffing plans; works with human resources staff to recruit and hire staff.
- Coordinate comprehensive orientation of new staff.
- Establishes accountabilities and performance goals and provides counseling, coaching, feedback, recognition, training, and development to staff.
- Assists with the development and management of the operating budget; maintains fiscal control of assigned hospital cost center.
- Plans, coordinates, direct, and provide patient care orientation and ongoing training to staff.
- Encourage employees to improve skills and abilities and stay abreast of current technologies/practices.
- Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
- Interprets regulations, and/or policies for employees.
- Coordinate multiple tasks and organize clinic objectives.
- Understand and respond to a diverse population.
- Cash management; Supervise all payment plan options, checking donations and cash control established by Finance/Accounting.
- Assist with implementation of PMS and Electronic Health Record (EHR).
- Assist with the training of new managers.
St. John's Community Health is an Equal Employment Opportunity Employer
