Company Description

T‑Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers’ experience.

We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one global team, guided by respect, integrity, and a passion for doing better every day.

Job Description

Senior ServiceNow Consultant

Role Overview

The Senior ServiceNow Consultant will play a key role in the technical implementation and customization of the ServiceNow ITSM platform, supporting solution design and ensuring that the platform follows ServiceNow best practices.

Key Responsibilities

• Design and implementation of ServiceNow ITSM solutions
• Configuration and development within a domain separated ServiceNow instance
• Development of business rules, client scripts, workflows, and UI policies
• Support of ServiceNow integrations with external systems
• Participation in technical design discussions
• Collaboration with stakeholders and project teams
• Ensuring adherence to ServiceNow best practices

Qualifications

Required Skills

• Strong experience with ServiceNow platform development
• Deep knowledge of ITSM processes
• Experience with domain separated ServiceNow environments
• Solid knowledge of JavaScript
• Experience in enterprise ServiceNow implementations

Certifications

• CSA – mandatory
• CIS ITSM – recommended

Language Requirements

• English – professional working proficiency
• German – nice to have (project environment is German-speaking)

Additional Information

What do we offer you?

Work environment & flexibility

• International, dynamic and collaborative environment
• T-Social: social initiatives (sports, community, health, ...)
• Hybrid work model (remote/on-site)
• Flexible working hours

Growth & development

• Customized training: access to Coursera to learn whatever you want, whenever you want
• Weekly language classes (English, Spanish & German)
• International Mentoring Sessions & Experience Days

Compensation & benefits

• Flexible compensation plan (health insurance, meal vouchers, childcare, transport)
• Telemedicine
• Life and accident insurance
• Social fund

Wellbeing & time off

• 26+ working days of vacation per year
• Free access to specialist services (medical, legal, wellness)
• 100% salary coverage during medical leave

And many more advantages of being part of T-Systems!

If you are looking for a new challenge, do not hesitate to send us your CV! Please send CV in English. Join our team!

T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.