
Cash Application and Allocation Associate
Job Description
Job Description
The Cash Application and Allocation Associate is responsible for managing the end-to-end cash application and allocation process. This role requires hands-on experience in cash application, account reconciliation, and customer service. The analyst will support the Cash Application and Allocation Supervisor in achieving operational targets and ensuring accuracy and timeliness in financial transactions.
Responsibilities
- Ensure accurate and timely cash application and allocation.
- Reconcile payment discrepancies daily and coordinate with the Credit and Collection team for resolution.
- Investigate unidentified receipts and collaborate with Treasury, Business Units, and other stakeholders for resolution.
- Review and verify credit/debit memos, unauthorized deductions, and adjustments on customer accounts.
- Perform clearing and posting of transactions as needed.
- Prepare and post manual journal entries.
- Conduct monthly Cash GL account reconciliations.
- Participate in monthly, quarterly, and year-end closing activities.
- Monitor and manage prepayments on customer accounts.
- Drive continuous process improvements within the cash application function.
- Maintain confidential records for audit compliance.
- Respond to inquiries related to account reconciliations and payment applications.
- Support internal and external audits.
- Engage with multiple stakeholders across regions.
- Prepare and distribute the Daily Cash Summary report.
Required Qualifications
- Minimum of 6 months of experience in Cash Application and Allocation/ Revenue Chain. Fresh graduates are welcome to apply.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
- Strong customer service orientation with excellent interpersonal, negotiation, and analytical skills.
- Strong attention to detail and accuracy in handling financial data.
- Ability to work effectively in a fast-paced, diverse, and collaborative environment.
Preferred Qualifications
- Experience in the Shared Services or Business Process Outsourcing (BPO) industry is a plus.
- Proficient in Microsoft Excel and PowerPoint to assist with reporting and presentations.
Benefits
- Guaranteed 14th Month Pay
- Above-market Retirement Plan Design
- LinkedIn Learning Access
- Established Performance Incentive Program
- HMO coverage for employees on day 1 (with pandemic coverage)
- Free HMO coverage for up to 3 qualified dependents
- Educational Assistance