Bistro Attendant (AM Baristas & PM Bartenders)

 Courtyard by Marriott Kansas City at Briarcliff

The Courtyard by Marriott Kansas City at Briarcliff is now accepting applications for Bistro Attendants to join our guest-focused hospitality team. We are hiring for both AM Barista and PM Bartending shifts.

This position plays a key role in creating a welcoming, engaging experience for our guests by providing exceptional food, beverage, and service support in our Bistro.

Key Responsibilities

• Welcome and connect with every guest in a friendly and professional manner
• Discover guest needs and make thoughtful food and beverage recommendations
• Answer questions about menu offerings, hotel services, and amenities
• Take food and beverage orders and accurately enter them into the POS system
• Communicate meal requirements, allergies, dietary needs, and special requests to the kitchen
• Prepare food items, coffee barista drinks, and beverages, including alcoholic beverages
• Assist with food preparation including portioning, chopping, and proper storage
• Perform assigned opening and closing duties and running side work
• Maintain a clean, organized, and sanitary service and work area
• Ensure guest satisfaction with food, beverages, and overall service
• Respond promptly and courteously to guest requests or concerns 
• Prepare and present guest checks, process payments, and make change when applicable
• Count and balance cash drawer at the end of shift, complete cashier reports, and secure bank
• Work collaboratively with team members, including food running, bussing tables, cleaning, resetting tables, and maintaining lobby and Bistro areas
• Thank guests by name (when available) and invite them to return
• Share in food running responsibilities with all servers
• Be flexible and available to fill in as needed to support smooth Bistro operations

Benefits

• Affordable health insurance with employer premium contributions for full-time associates
• Wide range of benefit options including medical, dental, vision, accident, critical illness, and life insurance
• Paid Time Off (PTO) for full-time associates
• Special discounts at Marriott hotels worldwide

Education & Experience

• High School Diploma or GED (or equivalent work experience)
• Strong understanding of the English language
• Previous guest or customer service experience preferred
• TIPS and CARE certification (or equivalent), or willingness to obtain
• Ability to input and retrieve information using a POS or property management system

Licenses & Certifications

• Food Handler’s License (KCMO) within 30 days of hire
• Liquor License (KCMO) within 30 days of hire