Internship Front Office Management - nhow Amsterdam RAI - as of Sept. 26

• You have worked in hotel reception before for at least 6 months; 

• You are available for at least 6 months; 

• You can work independently, without the need for close supervision; 

• You get energy from working with (international) guests and colleagues; 

• You have a good command of the English language. 

What part will you play in creating the unforgettable? 

As a Front Office Management intern you will learn all there is to learn about the following departments: reception, guest relations, and duty management. This position will be a combination of hands-on operational duties such as supporting colleagues from these departments on the floor. You will also learn the back-of-house and supervisory tasks such as handling complaints, answering guests’ reviews, doing inventories, monitoring quality, monitoring work of the team, etc. On top of that, you will be actively brushing up on your leadership skills by learning to give constructive feedback, working across departments, participating in the manager’s meetings and much more.