
Retirement and Benefits Technician 2 (02-8129)
Job Description
This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. What You Will Be Doing Working in the Member Education Center, the Technician II will be providing assistance and excellent customer service to members with inquiries on the telephone and by email. You will provide responses to routine questions regarding retirement and health benefits, determine retirement eligibility based on statutes and regulations, prepare standard forms and letters to request membership and claimed service information, and explain retirement benefit calculations and entitlements. Our Organization, Mission, and Culture The Department of Administration's...