Job Description
Job Responsibilities 1
Clean and tidy guest rooms, including making beds, vacuuming carpets, dusting furniture, and replenishing amenities.
Clean and sanitize bathrooms, including scrubbing toilets, sinks, showers, and mopping floors.
Ensure that all linens and towels are changed and replaced according to established standards.
Clean and maintain common areas, such as hallways, lobbies, and staircases, to ensure a welcoming atmosphere for guests.
Empty trash receptacles and dispose of waste in designated areas.
Report any maintenance issues, damages, or repairs needed in guest rooms or common areas to the appropriate personnel.
Adhere to cleaning procedures, safety guidelines, and sanitation protocols to ensure compliance with health and safety standards.
Maintain cleanliness and organization in the housekeeping cart, storage areas, and linen closets.
Assist with inventory management, including keeping track of cleaning supplies, linens, and amenities stock levels.
Provide courteous and professional service to guests, addressing any requests or concerns promptly and efficiently.
Collaborate with other housekeeping team members and departments to ensure efficient operations and guest satisfaction.
Follow established procedures for lost and found items, including logging and storing items securely until claimed by guests.
Maintain confidentiality and privacy of guests' personal belongings and information at all times.