Sr. Director, Technical Delivery

The Sr. Director, Technical Delivery (“Sr. Director”) is the senior leader responsible for defining, scaling, and optimizing all technical delivery functions within Verint’s Global Services organization. This role provides strategic direction, operational leadership, and technical excellence across Verint’s solution portfolio. The Sr. Director owns the global technical delivery strategy and ensures consistent, high quality implementation of Verint solutions across onshore and offshore teams. This leader partners closely with Professional Services, Product, Engineering, Sales, and Customer Support to ensure solution readiness, delivery predictability, and measurable customer value. The Sr. Director is accountable for building a high performing technical organization, standardizing global delivery frameworks, strengthening security and compliance posture, driving innovation, and enabling operational excellence across all regions.