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Senior Manager, Membership Operations

Shanghai, SHPosted 1 weeks ago
Full-timesenior

Job Description

  • Develop the annual offline membership strategy in line with overall membership vision, business priorities, and growth targets
  • Define differentiated membership strategies and operating models for own retail stores and franchise stores
  • Establish, cascade, and manage core offline membership KPIs (e.g. member acquisition, active rate, conversion, repeat purchase, member sales contribution)
  • Regularly review performance and drive continuous optimization through structured business reviews
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