Sr Project Manager Epic

The Senior Epic Project Manager leads the planning, coordination, and execution of complex Epic-related initiatives, including software implementations, module enhancements, and cross-functional systems integration. This role is instrumental in driving enterprise-wide digital health projects such as electronic health record (EHR) optimizations, analytics initiatives, and system-wide technology upgrades.

With a strategic focus on aligning Epic capabilities with organizational goals, the Senior Project Manager collaborates with clinical, financial, and operational stakeholders to deliver scalable, high-impact solutions. They oversee all phases of project delivery—from initiation and planning through execution, testing, go-live, and post-implementation support—ensuring that timelines, budgets, and quality standards are consistently met.

As a trusted partner, the Senior Epic Project Manager fosters cross-functional collaboration, champions change management, and ensures that system improvements enhance operational efficiency, user experience, and long-term sustainability.
Minimum Education
Bachelor's Degree (Required) Or
Master's Degree (Preferred)

Minimum Work Experience
7 years Seven (7) to Ten (10) plus years of project management, product design, or related experience. (Required) And

Required Skills/Knowledge
Strategic Analysis & Problem Solving – Demonstrates advanced analytical skills in identifying root causes of complex technical and operational challenges, developing strategic solutions that optimize Epic system performance and healthcare workflows.
Executive Communication & Stakeholder Engagement – Excels in clear, persuasive communication across all organizational levels, facilitating collaboration between technical teams, clinical leaders, and executive stakeholders to drive project success.
Project Leadership & Time Management – Proven ability to lead multiple, high-impact projects simultaneously, balancing competing priorities while delivering results on time and within scope in dynamic healthcare environments
Healthcare Operations & Revenue Cycle Expertise – Deep understanding of clinical operations and revenue cycle processes, with a track record of aligning Epic system capabilities to support organizational efficiency, compliance, and financial performance.
Change Leadership & Organizational Agility – Skilled in leading change initiatives, guiding teams through transitions, and fostering adoption of new technologies and workflows with minimal disruption to operations.
Collaborative Leadership & Team Development – Builds high-performing teams through mentorship, open communication, and a collaborative approach that promotes shared ownership of project outcomes.
Change Management & Transformation – Experienced in applying structured change management methodologies to support system implementations, upgrades, and optimizations, ensuring stakeholder buy-in and long-term success.
Professional Integrity & Accountability – Upholds the highest standards of professionalism, confidentiality, and ethical conduct, particularly in high-pressure or sensitive project environments.

Required Licenses and Certifications
EPIC Certification (Required)

Functional Accountabilities

• Leads the planning, execution, and delivery of Epic-related projects, ensuring alignment with organizational goals, timelines, and budget constraints.

• Oversees cross-functional teams including analysts, developers, clinical stakeholders, and operational leaders to ensure successful implementation and optimization of Epic Clinical and Revenue Cycle applications.

• Drives project governance, including scope definition, risk management, resource allocation, and stakeholder communication, ensuring transparency and accountability throughout the project lifecycle.

• Serves as a strategic liaison between IT and operational departments, translating business needs into actionable project plans and ensuring system capabilities support clinical and revenue cycle workflows.

• Facilitates stakeholder engagement, conducting regular meetings, rounding, and feedback sessions to gather input, address concerns, and promote collaboration.

• Coordinates go-live readiness and post-implementation support, including training, issue resolution, and performance monitoring to ensure smooth transitions and sustained adoption.

• Provides leadership in troubleshooting and root cause analysis for complex system issues, collaborating with technical teams and vendors to ensure timely resolution.

• Monitors project performance metrics, identifying opportunities for improvement and ensuring continuous alignment with best practices and regulatory standards.

• Mentors and supports project team members, fostering professional development and promoting a culture of accountability and excellence.

• Ensures compliance with organizational policies, including documentation standards, time reporting, and change management protocols.

• Advocates for user needs and system usability, contributing to the development of training materials, support documentation, and workflow integration strategies.

• Maintains strong vendor relationships, coordinating support and enhancement efforts to ensure system stability and alignment with evolving operational needs.

• Provides on-call project leadership support as needed, ensuring continuity of operations and rapid response to critical issues

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance