FACT Peer Specialist

• Assist individuals served in developing personal recovery and wellness plans, including the use of Wellness Recovery Action Planning (WRAP). 
• Provide peer coaching, recovery support, and wellness services in alignment with the FACT model and Assertive Community Treatment best practices. 
• Participate in daily team and organizational meetings. 
• Advocate for individuals served to help secure necessary services and supports, including medical, dental, legal, housing, and entitlement resources. 
• Collaborate with individuals served to identify and access community resources related to education, employment, socialization, culture, and self-help groups. 
• Provide side-by-side support with daily living activities, such as budgeting, grocery shopping, and household management. 
• Support individuals in developing social, interpersonal, and independent living skills through coaching, recovery support, and trauma-informed care practices. 
• Assist individuals served in developing problem-solving and coping skills to support long-term recovery success. 
• Promote self-efficacy and recovery through strength-based role modeling and peer support. 
• Complete required documentation accurately and within established timelines while maintaining confidentiality standards.

• Reduces time spent on documentation, allowing more focus on client interaction and care 
• Transforms brief notes or session conversations into complete, clinically appropriate documentation 
• Supports accurate, compliant documentation while allowing staff to review and finalize notes 
• Provides helpful insights from sessions to support care planning and continuity 
• Accessible on desktop or mobile for flexibility across different work settings 

• High school diploma or equivalent required. Bachelor’s degree preferred.
• Personal lived experience as a recipient of mental health services required.
• Experience working with individuals with severe and persistent mental illness preferred.
• Must obtain, or actively work toward obtaining, Peer Specialist Certification within one year of employment.
• Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.
• Proficiency in Microsoft Office, Outlook and the use of the Internet.
• Must meet MHRC/RBHS driver requirements, including a valid Florida driver’s license, required insurance coverage, and acceptable driving record.
• Ability to work in a variety of settings, including homes, offices, hospitals, nursing homes, and secure units.
• Strong communication and interpersonal skills; ability to work effectively with individuals, families, providers, and team members.

Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence.

Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC’s service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff’s Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital’s adult inpatient psychiatric unit.

 

MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties.