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Manage project customer qualifications, including portal registrations, document uploads, and ongoing maintenance of qualification status.
Provide support for customer contracts, including forwarding documents for signature (NDAs, Statements for Road Permits, Purchase Orders, Appendices, etc.), archiving documents, monitoring contract renewals, and handling related administrative activities.
Collect QHSE documentation required for on‑site works (e.g. offloading, skidding, handling operations) performed via sub‑contractors, ensuring compliance with internal standards and customer requirements.
Provide assistance to customers in the post‑order phase, including handling insurance claims, non‑conformities, and similar issues in coordination with internal departments.
Manage portal access administration, including password registrations, updates, and troubleshooting for customer platforms.
Oversee tender processes on customer portals: receiving and downloading tender packages, monitoring deadlines, uploading offers, and managing Q&A forums.
Support communications to project customers (e.g. marketing updates, news, and service information) in coordination with the BD and Product Development teams.
Assist in the preparation of technical and commercial offers in collaboration with the BD team, Product Development, and the IP Europe Tender Desk.
Provide C‑VIEW support, including updates on customers and business opportunities, ensuring data accuracy and availability for reporting and pipeline tracking.
Coordinate with internal stakeholders (Finance, QHSE, Operations, Legal) to gather inputs and documentation needed for bids, contracts, and customer requests.
Support WMS processes together with accounting/finance, including providing inputs for customer financial analysis, collecting documents for customer registrations, submitting WMS requests, following up on approvals, and updating customer master data
Coordinate with internal teams such as operations and finance to gather necessary data, ensuring accuracy and competitiveness in pricing strategies.
Maintain and update customer databases, manage documentation related to sales contracts, and ensure compliance with company policies and industry regulation.
Contribute to the continuous improvement of sales support processes by identifying bottlenecks and suggesting efficient solutions.
Provide administrative support including scheduling meetings, preparing presentations, and handling correspondence related to sales activities.
Project Logistics Sales Support Administrator Italy
MilanoPosted 6 days ago
Full-timeonsitemid