Assistant General Manager Glenn's Kitchen
Job Description
The Glenn Hotel & SkyLounge
Our 1920s Landmark Celebrates the Pride of Atlanta - A Boutique Hotel in the Heart of Downtown. Experience what modern, sophisticated Southern hospitality feels like at the intersection of history and happening. At Glenn, experiences unfold at a relaxed pace, and no one is a stranger.
Channeling the complex contrasts of the New South, Glenn connects you to what's interesting and intriguing. Our locally owned and operated boutique hotel is full of charm, characters, and stories, just like the city we call home.
Echoing the charm, history, and authenticity of Glenn, our events floor boasts five adaptable meeting rooms. Named for Southern Literary Lions, our 2,250 total square feet of space can host individual business meetings, festive social gatherings, and productive retreats. A rarity in downtown Atlanta, each room boasts natural light, flexible furnishings, and state-of-the-art audio/visual equipment.
SkyLounge is located atop the historic boutique Glenn Hotel in the midst of downtown Atlanta's vibrant business and entertainment locale, the Centennial Park District. Exhibiting a contemporary city feel while maintaining a relaxed Southern charm, this one-of-a-kind rooftop venue offers spectacular cityscape views in a bar and lounge setting where guests go to see and be seen.
Position Summary: The Glenn Hotel and Skylounge is seeking experienced candidate for the position of Assistant General Manager. We are looking for an energetic and organized hospitality leader that is willing to lead the team and jump in when needed. This position is responsible for managing the daily restaurant operations to achieve planned financial and human resource goals for the asset as well as operating within Company and brand standards. This includes maintaining the physical condition of the asset and protecting the owner’s assets. Responsible for assisting in the management of the daily operations of the restaurant and provides professional leadership and direction to front of the house personnel. Supervises dining area and Banquet areas in an effort to provide the highest quality of service and guest satisfaction. Effectively schedules shifts and ensures that all staff members perform their job duties to the company standard and communicates and enforces HR policies and procedures consistently. Trains or monitors the training of staff members providing guidance and feedback to guarantee a positive and successful training experience. Identifies interviews and presents quality candidates to General Manager available for hire as needed. Completes any/all administrative tasks and duties consistent with HR. Participates in maintenance of equipment, facility, and grounds through the use of a preventative maintenance program. Ultimately provides safe working and customer environment with safe work behaviors and action plans.
We offer a highly competitive compensation package designed to support your well-being and long-term success:
- Competitive salary
- Medical, Dental, and Vision Insurance (strong employer contribution)
- Employer-paid Life Insurance & AD&D
- Disability Coverage
- Voluntary Life & AD&D Options
- 401(k) with up to 4% match — fully vested immediately (no waiting period)
- Paid Time Off (available after just 90 days)
- Company-paid Telehealth & Mental Health Support
- Professional Development Opportunities
- A supportive, team-first culture with strong leadership
Primary Duties:
- Prepares daily production list and floor chart.
- Ensures that all staff complies with assigned shifts and attendance policies.
- Verifies that kitchen staff follows all recipes and portions servings correctly.
- Keeps bar, dining area, office and storage areas clean and organized.
- Ensures all product ordering is done timely and within standard.
- Receives food and alcohol orders using procedures as directed.
- Knowledge of all preparation methods, ingredients, portion size for all menu items offered.
- Sets excellent customer service by following guest service standards.
- Actively participates as a member of the management team.
- Manages and motivates all staffing levels throughout shift.
- Oversees overall labor and food cost to budgetary requirements.
- Performs additional responsibilities, although not detailed, as requested by the General Manager at any time.
- Consistently applies all alcohol serving procedures with regard to beverage service standards, awareness standards and our ID policy.
Qualifications:
- College or hospitality experience training preferred.
- A minimum of 1 year working as an hourly supervisor or restaurant manager- BBQ experience a plus
- Commitment to quality service, and food and beverage knowledge.
- Micros experience a plus.
- Knowledge of basic training techniques.
- Awareness of local, state and federal health and sanitation laws.
- Computer proficiencies in Excel, Word, Outlook required
- Ability to memorialize standards, best practices, recipes and SOPs
- Able to lift 25-35 lbs on a regular basis
- Able to stand, walk and climb stairs 90% of the shift
- Ability to work in a high-energy and demanding environment
- Strong to excellent communication skills and willingness to work as part of a team
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
- Ability to follow directions and procedures; effective time management and organization skills
- Must be flexible to work evenings & weekends, as needed
Career Path
The company seeks and rewards team members who demonstrate intelligence, judgment, a capacity to anticipate, loyalty, integrity, a high energy level, a balanced ego and the drive to get things done.
Bacchus Pub is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. BP also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
The company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Bacchus Pub participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
This document does not create an employment contract, implied or otherwise, other than an at will relationship.