Job Description
About
What you can expect
- Lead dealer acquisition in target markets (e.g. HK, JP, SG, AU) through prospecting, outreach, pitching, and closing new professional dealers onto the platform.
- Plan and execute sales pipelines: from lead qualification, product demos, and onboarding.
- Collaborate with Account Manager teams design and execute growth plans for existing key dealers, including upsell, cross-sell, and performance optimisation.
- Maintain deep understanding of each dealer’s inventory, pricing strategy, and business goals to identify opportunities that increase GMV, margin, and sell-through.
- Prepare sales forecasts and track key metrics for the pipeline and existing book (e.g. new dealers signed, active listings, GMV per dealer, churn rate).
- Generate sales analysis, business reviews, and progress reports for internal stakeholders and external dealer partners.
- Support dealers through different communication channels (phone, email, live chat, in-person meetings) to resolve issues, remove friction, and secure incremental business.
- Work closely with Marketing and Private Client Advisor teams to execute co-marketing initiatives and other projects that drive dealer visibility and demand.
- Gather market and competitor insights from dealers and trade events to refine sales strategy and product roadmap feedback.
- Optimize sales and account management processes, proactively suggesting improvements in tools, workflows, and best practices.
What sets you apart
- 5+ years of experience in B2B sales, dealer management, or account management in luxury retail, e-commerce, marketplaces, or related industries.
- Proven track record of acquiring new partners and meeting or exceeding sales quotas.
- Strong negotiation, closing, and relationship-building skills with senior stakeholders in dealer organisations.
- Fluent in Japanese and English. Knowledge in other Asian language would be a plus.
- Ability to multitask and manage multiple pipelines and key accounts simultaneously in a fast-paced environment.
- Strong analytical skills with proficiency in CRM systems, sales reporting, and MS Office (especially Excel).
- Excellent organisation, communication, and presentation skills, comfortable with remote and in-person meetings.
- High level of ownership, resilience, and problem-solving mindset; able to work under pressure and adapt to changing priorities.
- Flexibility to travel and to work non-standard hours (including some weekends and public holidays) based on dealer needs and trade events.