Job Description
As a Technical Support Specialist, you will be responsible for supporting the Sales Process with solutions and proposals that are coordinated with our Account Managers for customers. This includes providing first level support on crossing competitive systems for Controls, Drives and PLCs. It may also include researching technologies, delivering a suitable component alternative or converting a complete Bill of Material with availability and pricing. The Technical Support Specialist will often work with Account Managers to review customer needs and provide quotes. The successful candidate must be innovative, passionate, and resourceful while demonstrating a customer service and collaborative approach to business.
