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Job Description
Responsibilities
The Data Operations Analyst applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
- Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
- Maintains access control, data integrity and file system security for the computer/data center environment.
- Monitors, tracks and records system performance and utilization metrics.
- Communicates highly technical information to both technical and nontechnical personnel.
- Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
- May participate in development of information technology and infrastructure projects.
Qualifications
Education:
- Bachelor's degree; an advanced degree is preferred.
Experience:
- 12 years of work experience; 8 years of related experience is required.
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership