
Lead Point of Sale (POS) Integration Engineer
Job Description
Job Duties
- Serve as lead technical SME across POS platforms (Verifone, Invenco, NCR, etc.)
- Help troubleshoot and resolve complex POS and payment issues
- Own the technical side of vendor relationships; review changes, manage escalations, and enforce standards
- Lead POS integrations, system upgrades, deployments, and testing efforts across environments
- Define and enforce configuration, integration, and troubleshooting best practices
- Drive root cause analysis, implement fixes, and improve system performance, stability and supportability
- Mentor engineers and support staff; build internal capability and reduce vendor reliance
- Support store operations; handle escalations, technical inquiries, and POS/payment issues across locations and partners
Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion.