Cash and Billing - Manager

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Manager

Job Description & Summary

At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management.

Those in accounting at PwC will focus on managing financial records, analysing data, and assisting in compliance with accounting standards. You will play a crucial role in providing accurate financial information and insights to support decision-making.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Experience in finance and working capital delivery, with the ability to deliver operational 
and financial improvements
● Ability to produce metrics and analytics for reporting purposes
● Strong business focus, along with a pragmatic and objective approach to problemsolving and the ability to handle multiple tasks
● Excellent oral and written communication skills to consult and build relationships with 
senior stakeholders, including the ability to influence and engage with leadership
● Capability to handle both the operational aspects of the role and the long-term 
development of services
● Ability to connect current issues and future trends, with the ability to adapt service 
offerings to address broader firm and business needs
● Skill in identifying opportunities for service improvements and proactively influencing 
changes in service delivery
● Proactive anticipation of client needs and concerns, prompt and effective response to 
client needs, and customisation of services and solutions as appropriate
● Experience in managing and motivating a team, including dealing with complex team 
dynamics across multiple LoS and locations
● Proficiency in resourcing, including recruitment and onboarding
● Travel to UK will be needed for manager training purposes
Core responsibilities
● Meet regularly with UK LoS Leads and WC leader ensuring that the business is 
efficiently and cost effectively supported with sufficient resources.
● Consult with business leaders and senior stakeholders to gain understanding of 
business needs. Challenge assumptions, present ideas or solutions to resolve problems. 
● Take a lead role in managing the relationships UK Leaders. Engaging on a regular basis 
and working collaboratively on key projects and targets, identify areas for efficiencies, 
process improvement and service enhancement
● Report key management information to local leadership and LoS Leader throughout the 
month. Identifying trends, explaining variances and making suggestions for 
improvements.
● Ensure that all staff are fully up to date with all relevant policies, controls and procedures in order to be able to deliver outstanding client experience.
● Manage the performance of the team through a continuous process of planning, goal setting, coaching/training and assessment.
● Identify and effectively manage poor performance ensuring appropriate steps are taken 
● Support health and wellbeing concerns working with local people consultants when necessary.

Travel Requirements

Not Specified

Job Posting End Date