IT Platform Engineer - Associate

Skills and Qualifications:

• Provide Follow‑the‑Sun (FTS) incident management support for SAP systems, ensuring rapid service restoration.
• Maintain system integrity, availability, and operational controls across SAP RISE landscapes.
• Coordinate and execute cross‑functional technical activities, including outages, upgrades, and infrastructure changes (DB, OS, HW).
• Lead and support SAP Basis administration activities, including system builds, configurations, monitoring, and housekeeping.
• Implement and manage system monitoring, alerting, proactive health checks, and capacity monitoring (CPU, memory, disk, spool).
• Plan and execute system upgrades, enhancements, DR, and cyber recovery tests within SAP RISE.
• Analyze and resolve performance and technical issues, including EarlyWatch findings and problem management.
• Produce and maintain SAP Basis standards and technical documentation.
• Build and test Proof of Concept (PoC) systems following SAP RISE best practices.
• Provide stakeholder reporting, KPIs, and operational metrics.
• Collaborate in an Agile/Scrum environment, participating in sprint planning, stand‑ups, retrospectives, and backlog management.
• Deliver on‑call rotational support during off‑hours and weekends as required.

Preferred Qualifications/Experience:

• Experience with SAP S/4HANA and SAP HANA Database administration.
•  Experience with SAP NetWeaver ABAP and Java stacks (ECC, S/4HANA).
•  Experience with SAP Solution Manager, Technical Monitoring, CALM.
• SAP RISE.
• SAP system monitoring, performance tuning, and troubleshooting.
• Operating system and database-level support for SAP environments.
• Scripting and automation skills (PowerShell, Shell scripting).
• Strong incident, problem, and change management experience.
• Strong experience with SAP Basis experience in enterprise-scale environments.