Inside Sales Representative III Sales - Inside Sales
Job Description
Under limited supervision, provides support to Outside Sales Reps in meetings with customers and may accompany at customer site visits
Responsible for prospecting new customers as well as providing high quality service to current customers
Actively makes phone calls and solicits sales orders
Provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers
Typically provides support to customers with larger or more complex
Utilizes specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges
Determines customer
and expectations in order to recommend specific products and services
May recommend alternative products based on cost, availability or specifications
Generates sales quotations requiring a working knowledge of company products, procedures and practices
Actively engages in selling company products and services
Provides material take offs, estimates and pricing of large packages (e. g., decks, garages, millwork, kitchen, bath, doors, etc.)
Enters orders into computer system
Provides training and assistance to less experiences Inside Sales Representatives
High School Diploma or General Education Degree (GED) and three (3) years sales experience, preferably industry-related experience; or equivalent combination of education and experience.