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GXO Logistics

Customer Service Advisor

GXO Logistics
Kent, ENG, GB, ME16 OLWPosted 3 weeks ago

Job Description

  • Handling customer enquiries via our call management system with accuracy and care
  • Investigating and resolving issues promptly within service guidelines
  • Managing urgent orders, returns, and complaints with empathy and efficiency
  • Liaising with internal departments to ensure smooth communication and service delivery
  • Maintaining customer profiles and proactively managing service changes

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    About GXO Logistics
    10001+ employees
    Greenwich, Connecticut, US
    Website