Job Description
Who are we looking for?
We are seeking a skilled and detail-oriented SuccessFactors Analyst/Developer to support and enhance our global HR technology landscape. This role is ideal for someone with strong technical expertise in SAP SuccessFactors, a passion for process optimization, and the ability to translate business requirements into effective system solutions.
You will play a key role in maintaining, configuring, and developing SuccessFactors modules to ensure seamless HR operations and an excellent employee experience.
What will you be doing?
As a SuccessFactors Analyst/Developer, you will:
- Configure and maintain SuccessFactors modules: Support Employee Central and other modules (e.g., Performance & Goals, Recruiting, Learning) to meet business needs.
- Develop system enhancements: Design and implement custom solutions, workflows, and integrations with other HR and enterprise systems.
- Analyze and translate requirements: Work closely with HR stakeholders to understand business processes and convert them into technical specifications.
- Manage system updates and releases: Test and deploy quarterly SuccessFactors updates, ensuring minimal disruption to operations.
- Provide technical support: Troubleshoot issues, resolve incidents, and ensure system stability and performance.
- Ensure data integrity and compliance: Maintain accurate employee data and adhere to data privacy and security standards.
- Document processes and solutions: Create clear documentation for configurations, customizations, and user guides.
- Collaborate globally: Partner with IT, HR, and external vendors to deliver projects and continuous improvements.
Who are You?
You are:
- Analytical and detail-focused: You enjoy solving complex problems and ensuring accuracy in your work.
- Customer-oriented: You understand the importance of delivering a great user experience for HR and employees.
- Collaborative and communicative: You work well with diverse teams and explain technical concepts clearly.
- Proactive and adaptable: You take initiative and thrive in a fast-paced, evolving environment.
- Organized and methodical: You manage multiple priorities effectively and maintain structured documentation.
- Curious and innovative: You seek new ways to improve processes and leverage technology.
What competencies will you need?
- SuccessFactors Expertise: Hands-on experience configuring and supporting SAP SuccessFactors modules (Employee Central required; others preferred).
- Technical Skills: Knowledge of XML, APIs, integrations, and data migration techniques.
- HR Process Understanding: Familiarity with core HR processes and how they translate into system functionality.
- System Administration: Experience managing permissions, workflows, and role-based access.
- Problem-Solving Ability: Strong troubleshooting skills and ability to resolve complex system issues.
- Data Management: Proficiency in maintaining data integrity and working with reporting tools.
- Compliance Awareness: Understanding of GDPR and global data privacy regulations.
- Education & Experience: Degree in IT, Computer Science, or related field; SAP SuccessFactors certification essential. Prior experience in HR technology roles within a global organization is highly desirable.
We are Offering...
As part of our team here, in addition to a competitive Gross Salary you will be eligible to participate in a generous performance related bonus scheme. In addition, you will receive 3 comprehensive insurance benefits 1. GMC (Self/ Spouse and 2 Kids – INR 5 Lakhs coverage), 2. GPA – 5 Times of Annual Salary sum assured for Employee, 3. GTLI - 5 Times of Annual Salary sum assured for Employee. Also as an Employee benefit we offer free 2 meals on all working days.