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In this role, you will receive email and ticketing system queries from employees, and vendors in French language. 

You will communicate ticket resolution to appropriate customer contact and maintain ticket documentation. 

Your responsibility will be to document tickets and respond to inbound messages in a professional manner.

You can look forward to the cooperation with other teams and departments in Holcim EBS.

In addition, you will develop a general understanding of Holcim finance and accounting business processes and policies as defined by the Business Service Center.