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ISS Facility Services - North America

PTP Subject Matter Expert

Posted Today

Job Description

  • Processing documents in Coupa system by matching invoices to purchase orders and resolve discrepancies
  • Resolve Coupa pending approval invoices by validating missing information and routing for further approval if needed.
  • Send supplier reminders and ensure timely invoice processing.
  • Reconcile supplier accounts and respond to queries using templates.
  • Handle emails from stakeholders about corrections, missing information, and invoice setup issues.
  • Prepare payment proposals for ISS service lines using Navision.
  • Manage vendor master data modifications in Coupa and align with external files.
  • Process manual or urgent payments for suppliers in Navision.
  • Conduct final checks of approved invoices and address integration errors in Navision.
  • Fix incorrect billing strings and align with Finance Operations.
  • Act as a first point of contact for PTP‑related questions within the team.
  • Provide day‑to‑day support and guidance to PTP Associates, ensuring correct understanding and application of processes.
  • Support onboarding and knowledge transfer for new team members
  • Support the Team Lead in maintaining process stability and operational continuity
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    1001-5000 employees
    San Antonio, TX, US
    Website