Back to jobsTriaging incoming customer enquiries that relate to technical support, spare parts, Field Service Engineer appointments, status of workshop repairs, service agreements and vacuum solutions, ensuring that these are allocated efficiently and to the relevant team within the Busch UK Group
Expediting and maintaining customer sales orders where appropriate, whilst proactively work in progressing updates to customers
Expediting and maintaining outstanding materials for Workshop order consumption
Fulfil master data cleansing, input and updates in a timely and accurate manner for the Busch UK Group
Support internal teams and our customers with populating and completing questionnaire documentation
Actively monitor personal performance, KPI’s and activities to allow a positive contribution to ReCo meetings with performance results, countermeasures and improvement ideas and action closure results