Back to jobsPerform field service preventive maintenance work and advanced field service repair, including modifications to equipment at the customer site
Perform equipment health check: check base pressure, pumping speed, and test other vital components to ensure optimal performance
Conduct warranty evaluations and submit all warranty-related service reports and documentation
Perform on-site equipment startup and operator training
Fulfill field service safety requirements including safety training, safety certifications, and maintain safety equipment/tooling as instructed
Relay customer issues, problems, and complaints to Service Manager and/or Technical Support Team; expediting critical issues as deemed necessary
Accurate completion and submission of all necessary documentation and reports for assigned field activities, utilizing Busch-approved programs and software within the timeline set forth by management
Relay pricing information on parts, service support, or new equipment to customers when requested
Develop mutually beneficial business relationships with end-user customers to maintain, grow and promote the company after sale parts, products, and service(s) business
Be able to travel to customer site on short notice (as required)