Import Operations Manager – Northern & Southern Border

The US Customs Northern & Southern Border Operations Manager and FAST coordinator is responsible to manage all Customs activities related to the importation and exportation of vehicles, parts and non-production materials in accordance with the U.S. Customs Laws and Regulations. The responsibility is for shipments from the ports of entry from Canada & Mexico, and all air/ocean imports.  

Functions and Responsibilities: 

• Ensure that all classes of goods enter the United States with minimal delays 

• Maintain liaison with US Customs Brokers, rail carriers, highway carriers and Stellantis Logistics to ensure adherence to internal processes and US Customs Requirements 

• Coordinate timely processing of highway shipments through FAST (Free and Secure Trade) 

• Handle all issues associated with the FAST & PAPS release process. 

• Coordinate with our Mexico and Canada Customs team on allied shipments 

• Consult with Stellantis Customs Compliance Manager to ensure qualified goods are entered claiming USMCA Free Trade Agreement  

• Support Duty Drawback Program to ensure that duties and taxes are recovered on products that qualify for duty drawback 

• Work with North American Plant personnel and Logistics to comply with CTPAT (Customs-Trade Partnership Against Terrorism) requirements 

• Manage our CTPAT Account in CBP’s CTPAT Portal 

• Communicate with US Customs Officials to resolve border and post importation issues 

• Respond to CF28/CF29/Liquidated Damages Notices issued by CBP 

• Coordinate system development on US Customs requirements and make recommendations for changes that enhance the efficiency of operations and increase compliance with the regulations.  

• Represent Customs on various cross-functional teams at all levels in the organization 

• Manage a service provider(s) for support with Import Operations and ensuring KPI's are established and met 

• Driving IT Process Improvements that streamline processes and increase compliance