Outbound Quality Specialist

The Outbound Quality Specialist is responsible for activities and processes contributing to the best level of satisfaction of our customers. Working closely with international cross functional groups (Customer Experience, Plant Leads, Control Tower, Logistics, etc.) The Outbound Specialist will maintain processes and solutions which best satisfies all markets’ demand while adhering to manufacturing plant’s requirements with the goal of customer satisfaction. Outbound Specialist will work closely with Regional & Global teams to ensure all defects identified have a robust containment action in the manufacturing plant and monitors for corrective actions for effectiveness. In addition, the Outbound Specialist will actively roll out key quality initiatives / standards / best practices to respective plants / locations and help train, coach and monitor.