Vehicle Safety Investigator - Field Actions

Purpose of Position:  

Responsible for evaluating issues escalated through the Control Tower review process to determine potential vehicle safety or regulatory non‑compliance risk.  This role supports Control Tower Steering Committee reviews, leads cross‑functional technical discussions, and ensures clear, well‑documented disposition decisions. 

Job Description:  

The Investigator leads and facilitates discussions with key stakeholders across Engineering, Manufacturing, Supplier Quality (SQ), Technical Safety Office (TSO), and Quality to develop a shared understanding of technical risks and regulatory exposure. Primary responsibilities include: 

• Review the GIMs (Global Issue Management) list in advance of scheduled Control Tower meeting to flag technical concerns that may be related to safety or noncompliance 

• Attend Control Tower meeting to gather more understanding of GIMs presented, including clarity on affected systems, populations, and potential compliance or safety relevance 

• Assess GIMs issues for potential safety or regulatory non‑compliance implications. 

• Perform responsive record and data analysis to evaluate trends, technical evidence, and field history. 

• Lead focused discussions with Engineering, Manufacturing, Supplier Quality, TSO, and Quality to align on risk and technical understanding. 

• Consolidate cross‑functional input into a clear analytical position to support disposition decisions. 

• Determine appropriate outcomes, including discontinuing tracking or assigning the issue for further investigation. 

• Assign issues requiring follow‑up to the appropriate Investigator with clear ownership and next steps. 

• Document GIMs of interest decisions and ensure proper documentation