Claims Management Office Analyst

Job Description

The Claims Management Office (CMO) Analyst supports the end‑to‑end management, evaluation, and settlement of supplier restructuring claims. The role provides financial, analytical, and process discipline across claim intake, validation, audit coordination, negotiation preparation, and post‑settlement tracking, serving as a central analytical backbone for supplier claims. The analyst will work closely with the Purchasing Finance Team, Internal Audit, Buyers, and Technical SMEs, and actively supports negotiation teams by building fact bases, quantifying exposure, tracking outcomes, and ensuring governance and transparency. This role is positioned within the Purchasing Finance Team.

Job responsibilities:

• Review and analyze supplier claims to assess gross exposure, claim structure, and financial completeness
• Support triage and routing of claims by value, type of cost, and required audit team
• Develop initial internal estimates and support definition of OEM counter‑positions in collaboration with Audit and SMEs
• Analyze historical supplier details precedent settlements, and supplier patterns to inform strategy
• Partner with Internal Audit to support evidence gathering, validation of cost, and should‑cost build‑ups
• Ensure consistency between audit conclusions, financial exposure caps, and negotiation strategy
• Model settlement scenarios, payment timing options, and P&L / cash impacts
• Support leadership and Steer‑Co reporting on claim progress, risks, and financial impact
• Review in detail all closing documentation of settlements, side agreements, and audit closure memos are aligned with approvals
• Support post‑settlement activities, including finance handover, payment tracking, and archiving
• Support rollout and continuous improvement of the target claims management and audit process
• Contribute to standard templates, trackers, and reporting frameworks
• Capture lessons learned and best practices to strengthen future claim handling and new‑award prevention efforts