Maintenance Controller (Private Aviation)

Company Description:

Fly Alliance is an industry-leading Part 135 and Part 145 private aviation group specializing in private jet charter, jet card memberships, aircraft sales, aircraft management, parts, and maintenance. Renowned for delivering exceptional luxury, uncompromising safety, and operational excellence, Fly Alliance continues to set the standard in private aviation worldwide.

With a growing fleet of over 30 aircraft, eight offices worldwide, including international locations, and a team of nearly 300 dedicated professionals, Fly Alliance supports a truly global operation. Recognized as a Top 20 U.S. Operator for three consecutive years, the company remains at the forefront of innovation and service within the private aviation industry.

Fly Alliance’s commitment to excellence, integrity, and customer satisfaction continues to redefine what clients expect from private air travel.

Role Objective:

Providing around the clock on call maintenance coordination and oversight for 5 assigned aircraft from the Part 135 Charter Fleet.

Essential Job Tasks:

• Support flight crews with on the road maintenance support via phone, text and email
• Communicate with maintenance vendors remotely via phone, text and email to return aircraft to service
• Assist Director of Maintenance with scheduled and maintenance and planning
• Assist with performing onsite and remote vendor audits
• Work flexible/extended hours with short-notice schedule changes
• Speak/read/write English fluently
• Work in an at times physically demanding role
• Complete a Department of Transportation (DOT) drug test and background check

Competencies:

• Being a self-starter who is highly motivated with strong initiative
• Interpersonal skills with an emphasis on strong communication skills in both oral and written forms 
• Effective time management as this position requires odd hours at times, no shifts
• Attention to detail
• Focus on excellence
• Adaptability
• Accountability and having hard conversations
• Other cognitive processing
• Memorization
• Reasoning and connecting ideas 
• Adept quick learning
• Problem finding and solving 
• Multi-tasking
• Detail orientation 
• Must have strong computer and communication skills. 
• Good analytical and organizational skills.
• Ability to read wiring diagrams and troubleshoot electrical circuits
• Must be able to work in a fast paced, occasionally stressful environment
• Ability to work weekends/holidays/possibly on call if needed 

Work Environment:

• This position requires the ability to work near moving mechanical parts on a limited basis
• The noise level may be loud and use of headset is required
• Willing to adapt as a varied schedule, including holidays, early morning, nights, overnights and weekends
• While the schedule is 24/7 on call, the actual hours worked per week will vary dependent on the flight schedule, work load, time management skills, and forecasting/planning abilities of the candidate. 

Physical Demands – As Needed Basis:

• Able to climb, balance, stoop, kneel, crouch, squat and/or crawl
• Able to sit without standing for long periods of time
• Capable of lifting or moving items at different heights weighing up to 75 pounds
• Able to hear clearly verbal communications in person, on the telephone

Travel:

• Some travel will be required depending on aircraft status and proximity to your location 

Required Education/Experience:

• Three (3) years proven experience in a similar position
• A&P Certification preferred 
• High School diploma or GED
• Has no certificate action since the date of the interview
• Has no misdemeanors or felonies since the interview date

LANGUAGE SKILLS

• Ability to read, analyze, interpret and understand technical procedures and governmental regulations, sometimes quickly and under stressful or emergency situations. 
• Able to effectively present information to and respond to questions from management, dispatch, crew, air traffic control, and the general public.
• Able to speak and be understood in English, including shouted verbal commands during emergency situations.

REASONING/PROBLEM SOLVING ABILITY

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Capable of interpreting a variety of multiple instructions furnished in written, oral, diagram, or schedule form. 
• Must be able to remain calm, think and react quickly in all types of emergency situations.

DECISION MAKING & IMPACT OF ERRORS

• Makes decisions to support strategic direction.
• Decisions tend to be medium range and of medium significance with moderate consequences, but may in unusual situations be significant and have safety-of-flight consequences. 
• Decisions could require additional expenditure of resources if not sound and may impact safety. 
• Able to process information quickly and react in a positive manner during unexpected and/or serious situations. 
• Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.

Direct Reports:

• This role has no direct reports.

Work Authorization:

• Must be authorized to work in the U.S. and be at least 21 years of age by 1/1/20.

Compensation:

• Pay based on experience and attitude towards the role
• Medical including Health, Dental and Vision
• Short-Term and Long-Term Disability Insurance
• Paid Holidays
• Paid Vacation
• 401K – After 6 Months of Service