Case Manager-Financial Empowerment and Wellbeing Program

The Case Manager (Financial Empowerment & Wellbeing) provides a broad range of services to help increase the financial well-being of low-income adults in different communities across the GTA by engaging participants, collaborating with partners, and interacting with the communities. The Case Manager also develops, implements, and evaluates financial empowerment tools including but not limited to training, workshops, webinars, and self-learning materials meeting the aspiration and project mandates. The Case Manager develops a service plan and records financial empowerment activities to streamline the services ensuring customer service excellence.