Job Description
Job Purpose:
To supervise technical teams to ensure the delivery of business requirements and projects related to Digital, ATM, Cards and Payments applications. In addition to, working closely with technical vendors and project managers to ensure full alignment.
Job Description:
1. Supervise the execution of all assigned tasks to technical team to ensure on time delivery and good quality deliverables.
2. Work closely with project managers to resolve any technical challenge that may impact the project or task delivery.
3. Oversee the designed solution to fulfil business requirements - related to the applications in domain – to ensure full alignment with application principles and architecture guidelines.
4. Supervise the execution of the in-scope applications updates, upgrades and certifications over test environment to ensure that applications are up to date and fully supported.
5. Maintain regular contact with applications vendors. to ensure smooth workflow
6. Participate in the selection and evaluation processes for applications and solutions in domain to ensure the fulfilment of business requirements.
7. Work closely with all CIB lines of business utilizing the applications and services in domain, to have continuous alignment between IT and business and to understand their needs to plan accordingly.
Problem Management
8. Ensure that the needed support - related to the applications in domain - is being provided to the dedicated production support team to address production crisis without direct access to production environment.
Policies, Processes and Procedures
9. Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner.
Day- to-day operations
10. Implement the day-to-day operations assigned for the Application Management, Development & Digital Solutions department to ensure compliance with the established standards and procedures
Supervision
11. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures.
Compliance
12. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks
Qualifications & Experience
· Qualifications & Experience
· Bachelor’s degree in Engineering, Computer science or equivalent
· 8-10 years of experience in Information Technology, with at least 70% of years of experience in the domain.
· Minimum 2 years in team management role.
· Banking experience is an added value
Skills
· Very good command of English (writing and spoken).
· Very good analytical and technical design skills