Senior Product Manager-ORCA

This role provides a unique opportunity to be at the cutting edge of transit fare payment solutions, shaping how millions of passengers in the Puget Sound region interact with public transit systems. With a strong emphasis on customer satisfaction, achieving ratings consistently above 90%, the Product Manager will lead efforts in understanding customer needs, developing intuitive payment solutions, and continuously enhancing the user experience. This position offers the chance to drive meaningful technological innovation, influencing industry best practices and ensuring the ORCA fare collection system remains a leader in transit payment solutions nationwide.