Maple & Ash Chicago Captain

Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.

 

We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find endless opportunities for growth, travel, and continuing education.

 

 

Our culture is built on four core principles:

• Generosity: Always give more, exceed expectations.

• Excellence: Deliver exceptional work with unmatched expertise.

• Fun: Love what you do, laugh often, and enjoy the journey.

• Fail Fast: Learn from mistakes, adapt, and keep improving.

 

 

Job Title: Captain (Server)
Department: FOH
Reports To: FOH Manager, General Manager
FLSA Status: Non-Exempt, Hourly
Job Type: Full-Time or Part-Time, AM or PM
Work Location: On-site — Chicago, IL
Salary Range: $17/hour + tips

 

 

What You Will Do

• Provide excellent guest dining experience 

• Ability to thrive in high pressure environments

• Efficiently manage a 3-5 table dining station

• Maintain a flawless presence pertaining to Maple Hospitality Group uniform and hygiene standards

• Communicate and report on guests experiences both negative and positive

• Read guests and deliver custom experiences based on your personality

• Be a true team player -- communicate with and support the team at all times

 

Reasonable Accommodation Statement 

Maple Hospitality Group will make reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA). If you need assistance or accommodation due to a disability, please contact [email protected]

 

Equal Employment Opportunity Statement

Maple Hospitality Group is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment. Employment decisions are made based on merit, qualifications, and business needs, and not on the basis of race, color, national origin, ancestry, citizenship, sex (including pregnancy, childbirth, breastfeeding, or related conditions), gender, gender identity or expression, sexual orientation, age, religion, disability (mental and physical), medical condition, genetic information, marital status, military and veteran status, or any other status protected by applicable federal, state, or local law, including the California Fair Employment and Housing Act (FEHA).

 

What You Bring

• A natural host: Warm, gracious, and endlessly observant.
• Experience in fine dining or high-volume, high-touch hospitality environments.
• Strong organizational and multitasking abilities in fast-paced, high-pressure situations.
• Leadership presence and a collaborative spirit—you elevate every team around you.
• Excellent communication, guest relations, and conflict-resolution skills.
• Flexibility to work nights, weekends, and holidays as needed. 

 

This Role Requires

• The ability to stand and walk for extended periods.
• A deep sense of pride in appearance and presence—you set the tone.
• Comfort navigating guest platforms like SevenRooms and OpenTable (experience preferred).
• A passion for building community—both inside and outside the restaurant.