Healthcare Simulation Operations Specialist I

Join our Simulation Center team at the University of Maryland Medical System and help support innovative, hands-on healthcare training experiences. This role is ideal for someone who enjoys technology, organization, problem-solving, and working in a collaborative healthcare education environment.

The Healthcare Simulation Operations Specialist is responsible for the daily operation, maintenance, setup, and support of simulation equipment and training environments within the Simulation Center. This position works closely with educators, physicians, and the Training & Simulation Manager to support high-quality medical simulation training programs.

Responsibilities and Tasks

• Organize and maintain equipment and supply storage areas, including inventory tracking and sign-out systems
• Perform preventive maintenance and coordinate repairs to ensure equipment remains operational
• Manage inventory levels and maintain accurate inventory records
• Maintain records of courses and equipment/supply needs
• Support curriculum development alongside Nurse Educators and Physicians using best educational practices and established protocols
• Develop proficiency in simulator operations, software systems, lab setup, moulage, cadaver labs, and medical equipment preparation
• Serve as a point of contact with equipment vendors and manufacturers for troubleshooting and support
• Complete hardware and software updates for simulation equipment and systems
• Assist with simulator operation during training sessions as needed
• Demonstrate and teach simulator operations to instructors and facilitators
• Support the goals and mission of the Simulation Center
• Prepare summaries and records for monthly and annual operational reports
• Provide feedback regarding facilities, equipment, and course operations
• Move equipment and supplies between simulation spaces as needed
• Research vendors, compare products, and obtain quotes for supplies and equipment
• Maintain and operate audiovisual equipment for courses and training sessions
• Facilitate, brief, debrief, instruct, and participate in courses as requested

Education and Experience

• Bachelor’s degree or an equivalent combination of education and experience is required. 
• Two (2) years of medical simulation experience or an equivalent combination of education and alternate experience is required (Simulation experience can be substituted for Clinical Educator Experience)
• One (1) year of experience as a medical provider/clinician/technician or an additional two (2) years of medical simulation experience and or its equivalent is required.
• BLS or CPR/First Aid Instructor Certification is required or must obtain within One (1) year of employment.
• Prior completion of ACLS, PALS, and a Trauma Life Support certification course is required or completion of these courses must be obtained within One (1) year of employment.

Knowledge, Skills and Abilities

• A/V Systems using computer and web cams to view and record a lab.
• High Fidelity Simulators.
• General Medical Equipment used in a hospital and prehospital setting such as: Beds, Stretchers, LUCAS Devices, Patient Monitors and Defibrillators, Ventilators, Suction, IV Pumps, and more.
• General Clinical Skills such as: Bag Valve Mask Ventilation, CPR, Defibrillation, Synchronized Cardioversion, Transcutaneous Pacing, BLS Airway Placement, Intubation, IV Insertion, Medication Administration, and more.
• Windows and Apple OS for iPads.
• Power Point, Excel, Word, Google Docs/Sheets/Presentation, Smart sheets.
• Moulage.