Job Description
Overview: This position will manage the day-to-day operations of the production department that provides outsourced billing and reimbursement services for clinical laboratories. Oversee the domestic and offshore staff who process payments, refunds, credits, and month-end reconciliation reports. Plan and develop processes and procedures to improve the operating quality and efficiency of the department. Supervise staff in accordance with company policies and procedures and perform hiring, training, performance evaluation, and coaching of employees. Ensure that your teams meet productivity and quality goals.
