HR Administration / Payroll Specialist

About DHL

At DHL Group, we are the world’s leading logistics provider, with more than 600,000 employees across over 220 countries and territories. We are more than a company that moves goods around the world — we are driven by a clear purpose: Connecting People. Improving Lives.

We provide exciting opportunities for personal and professional growth, value the difference you bring to our business, and share the pride of building one of the world’s leading logistics and supply chain organizations.

Our HR Services team supports more than 350,000 employees across 28 countries worldwide. We deliver payroll, time & attendance management, employee data administration, reporting, travel & expense processing, and many other HR support services.

Job Purpose

Support the development and administration of HR Administration, Payroll and Shared Services processes to deliver best-in-class HR services, systems, and solutions in line with business needs, HR Shared Services objectives, service quality standards, and budgets.

Your Tasks

• Administer assigned HR Administration and Payroll processes while ensuring agreed delivery timelines and quality standards
• Identify patterns of errors or recurring issues and resolve them, escalating more complex cases when necessary
• Support team members with recurring operational issues related to assigned HR services
• Maintain reports and data related to assigned HR services in line with established standards and guidelines
• Gather feedback and input from HR partners and employees regarding HR services and share insights with the Supervisor

Your Profile

• Bachelor’s degree, HR certification, or equivalent relevant work experience
• Minimum 2 years of experience in Payroll
• Experience supporting African countries would be a strong advantage
• Very good communication skills in English and French, both written and spoken
• Good understanding of key HR processes, including Talent Management, Compensation & Benefits, and Employee Relations / Industrial Relations
• Experience leading or coordinating small teams
• Strong business understanding and customer-oriented mindset
• Proven ability to build and maintain effective working relationships

We Offer

• Opportunity to work for the world’s leading logistics company
• International and virtual working environment
• Flexibility and excellent learning opportunities
• Attractive compensation and benefits package