KH-Customs Team Leader

Our company, DHL Express (Cambodia) Ltd., is the global market leader in international express delivery services with offices in more than 220 countries and territories worldwide. More than 100,000 employees are dedicated to providing fast and reliable services that exceed customers’ expectations. Visit our website www.dhl.com for more information. Currently, we are urgently looking for an applicant to fill the position of Customs Team Leader.

Job Description:

• Coordinate implementation of customs and trade compliance strategy and plans to optimize service and cost performance in the customs clearance activities
• Monitor day-to-day operations of the team, prioritize and assign tasks to effectively utilize team’s resources, and meet work schedules and targets
• Research, identify and obtain permits, licenses, certificates and authorizations required for customs clearance
• Guide and monitor preparation of customs declarations and other required documents describing goods and materials being shipped
• Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures
• Control shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions
• Arrange pickup, finalize booking and perform booking optimization
• Follow-up shipment status in the export/ import area and during transport, and take actions for resolution of incidents
• Understand and meet customer requirements, take corrective actions in case of deviations from customer requirements
• Achieve high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation
• Liaise with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance
• Detect issues and opportunities, and implement improved practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs

Job Requirement:

· Bachelor Degree in Business Administration, Law or related field is required.

· Customs Broker certified by General Department of Customs and Excise is preferred.

· 2 – 3 years relevant experience of working with customs clearance matters within transportation, logistics or import / export industry.

· At least 2 years of team management experience

· Good in Speaking/Reading/Writing English is required.

· Good Computer Skills: MS Word, Excel, Power Point, Internet Email

· Ability to negotiate and deal with government officer / Customer and other parties.