General Manager for Business Growth - Service Parts Logistics

About us

 

• As part of DHL Group ambitious Strategy 2030, DHL Supply Chain (DSC) Japan is investing heavily in areas that allow accelerated growth:

https://group.dhl.com/en/media-relations/press-releases/2024/strategy-2030-dhl-group-to-accelerate-sustainable-growth-with-new-strategy-2030.html

 

• The candidate will be a senior executive that can aggressively drive growth by engaging with new customers, existing customers, internal DHL stakeholders, and the industry as a whole.

 

• The scope of activity will be defined as the broadly defined Service Logistics Industry with a focus on the Semi-conductor industry and Japanese corporations.

 

• The candidate will also be given wide discretion to define his/her own target sub-sectors and customers. The candidate must use this discretion to independently design and implement his/her own sales strategy.

 

• Develop strong working relationships with DSC Japan Sector Heads and Sector Teams.

Responsibilities

Customer

• Identify target customers with high success potential
• Conduct Research Meetings to identify customer Pain Points and how DHL can help solve
• Evaluate opportunity with internal stakeholders to determine ability to win
• Present and sell proposal and to show customer the value of DHL solution
• Remain up-to-date on customer’s industry, developments in the market and potential competitors

 

External

• Build relationships with multiple target customers to ensure a large pipeline
• Understand key developments in the logistics industry and the assigned sector to anticipate changes and help develop solutions

 

Internal

• Cooperate and collaborate with Sectors and Functions to meet customer’s requirements and expectations.
• Work closely with internal parties such as IT, procurement, Solutions Design and HR to develop a strong proposal to the customers.

 

Problem Complexity

• Most optimal solution for customer (price/quality/complexity)
• Work across functional to maximize the use of resources.
• Work closely with solution design to meet customer’s requirements.
• Contract negotiation

Requirements

Experience/Skills

• Supply chain knowledge
• Sales experience and network
• Coordination skills among the different departments
• Presentation skills (internally and externally)
• Inter-personal skills
• Analytical skills
• Strong communication skills in Japanese (speaking & writing)
• English skills not needed
• Financial understanding

 

Competencies

• Commercial awareness, customer focused
• Result oriented
• Team player
• Self-starter and taking initiatives