Warehouse Control Room Analyst

Pay Rate: £28, 380.27
Grade: CA
Contract Type: Permanent (Full-Time)
Shift patterns: 38.75 hours per week, Monday to Friday, working rotating shifts (6:00am–2:00pm and 2:00pm–10:00pm). Includes 1 in 4 weekends, with two week days off

Location: Faverdale - DL3 0UR (Site-based)

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Warehouse Control Room Clerk to maintain accurate operational data, and support the smooth running of our daily warehouse activities.

✅A TYPICAL DAY MAY INVOLVE

• Monitor, analyse, and report real-time operational KPIs (productivity, labour hours, variance, attendance) to keep the operation on track
• Provide regular performance updates to site leadership, including 2‑hourly reporting, to support informed decision-making
• Ensure operational records are accurate and up to date — such as team 1:1s, training compliance, process checks, work instruction updates, and resource planning information
• Identify and escalate non-conformities or performance gaps while supporting continuous improvement
• Manage operational data integrity across systems, acting as the first point of contact for data accuracy queries, and producing essential operational reports

✅THIS ROLE WOULD SUIT PEOPLE WHO

• Proven experience working within a similar role supply chain or warehouse environment, with a collaborative, team-focused approach
• Strong numerical and analytical ability, with experience interpreting data, producing statistical reports and identifying performance trends
• Advanced IT literacy, including Microsoft Excel, Office applications, Power BI and Warehouse Management Systems
• Excellent communication skills, both written and verbal, with the ability to engage stakeholders at all levels and confidently use tools such as tannoy systems
• High attention to detail, alongside strong organisational, planning and interpersonal skills to support operational efficiency

✅WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 25th May . Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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