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DHL

Intern – Internal Controls

Petaling Jaya, Selangor, Malaysia; Petaling Jaya, Selangor, MalaysiaPosted 1 weeks ago

Job Description

Overall Job Purpose

To support the Internal Controls team in delivering effective control governance by assisting with progressive evidencing, sampling, assessments, reporting, and coordination across the MENA and SSA regions. The intern will contribute to the execution and documentation of the Internal Controls Framework (ICF), audit preparedness, and continuous improvement of compliance processes.

*Responsibilities are performed under close supervision with appropriate training and guidance.

Key Responsibilities

  • Perform progressive evidencing activities, including downloading and reviewing bi weekly ICS reports from iCON and ensuring documents are appropriately stored and referenced.
  • Assist in progressive assessments, including running tool sample selections (e.g. ARAS), downloading populations from ICS, preparing sample templates, and tracking completion.
  • Update and maintain Internal Controls tracking dashboards and internal files daily/weekly (e.g., evidence trackers, submission logs)
  • Support the execution of assessments across key processes: Order to Cash, Purchase to Pay, Record to Report, Fixed & Intangible Assets, Commercial processes, and others.
  • Prepare and send weekly status updates to Process Owners and Persons-in-Charge.
  • Coordinate with regional and country teams to follow up on outstanding evidence, issues, or sample clarifications.
  • Liaise with cross-functional teams (Finance, Operations, Compliance) to support control testing requirements
  • Assist in the preparation of monthly control activity summaries, including time allocation, progress reports, and variance explanations.
  • Support audit readiness efforts by organising documentation for internal and external auditors, as required.
  • Maintain clear, structured, and audit-ready control documentation.
  • Assist in identifying minor process gaps or inconsistencies in documentation during evidence reviews.
  • Provide input to enhance templates, trackers, and standard operating procedures.
  • Support initiatives related to digitalisation, automation, and data accuracy within the Internal Controls function.
  • Work collaboratively with the Internal Controls team by aligning on timelines, supporting shared deliverables, participating in team discussions, and ensuring clear communication to maintain smooth operational flow.

Skills / Qualifications

  • Technical Skills

    • Basic understanding of audit, risk management, internal controls, compliance, or financial processes (advantage but not mandatory).
    • Basic proficiency in Microsoft Office 365 (e.g. Excel, Powerpoint, Sharepoint).
    • Familiarity with data tools (e.g., Power BI) is a plus.
    • Ability to learn internal systems such as iCON and ARAS quickly.

    Soft Skills

    • Strong organisational and time-management skills.
    • Good written and verbal communication skills in English.
    • Analytical and detail-oriented, with the ability to follow structured procedures. 
    • Professionalism, integrity, and ability to maintain confidentiality.

    Expected Other Related Areas

  •  Prior working experience is not required; however, exposure through university projects, case competitions, part‑time roles, or volunteering in finance, audit, risk, or data‑related fields is advantageous.

  • Basic understanding of financial processes, internal controls concepts, or audit principles gained through coursework or academic modules.

  • Experience using Microsoft Office Suite (e.g., Excel, PowerPoint, SharePoint) for assignments or projects; familiarity with data visualisation tools such as Power BI is an added advantage.

  • Demonstrated ability to manage academic workloads or group assignments, showing strong organisational skills, attention to detail, and the ability to work with deadlines.

  • Prior involvement in team‑based activities (student associations, group projects, volunteering, sports) demonstrating collaboration, communication, and stakeholder interaction.

  • Interest in digital tools, AI, automation, and data-driven problem solving, with willingness to learn internal systems such as iCON, ARAS, and other enterprise platforms.

  • Shows initiative, motivation to learn, and a proactive approach to resolving issues or seeking clarification when required.

  • Bachelor’s degree in Accounting, Finance, Economics or other business related discipline or equivalent in experience.






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