Job Description
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet Group are looking for a friendly, professional Receptionist (Maternity Cover) with a passion for making a difference to join our team at Cygnet Raglan House.
Please note: This role is a 12-month fixed-term contract covering maternity leave.
At Cygnet Raglan House, you will be working 40 hours per week, working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Raglan House:
Cygnet Raglan House is a 25 bed high support inpatient rehabilitation (level 2) service for women. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings.
We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact individuals’ lives. Our service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery.
Your day-to-day at Cygnet Raglan House:
Provide a professional, welcoming reception experience
Greet visitors & notify the appropriate member of staff of their arrival
Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
Answer & transfer all incoming calls & take messages where appropriate
Sort & distribute post
Assist with general office duties as required
Keep the reception area clean & tidy
Promote the safety & security of all site users & ensure all staff comply with security protocols
Why Cygnet? We’ll offer you…
Salary: £28,050 per annum
Strong career progression opportunities
Expert supervision & support
Employee referral scheme
Pension scheme
You are...
An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector.
Organised, naturally helpful & a good multi-tasker
Computer literate – including Windows/Word/Excel/Outlook or equivalent
Knowledgeable of telephone systems and maintaining a professional telephone manner.
Polite, friendly & approachable with excellent communication skills
GCSE Maths & English qualified, with a good level of numeracy & literacy
Diligent & accurate, with an eye for detail & an understanding of confidentiality
Please note that successful candidates will be required to undergo an enhanced DBS check.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply