Regional Account Manager Central Washington

What You’ll Do:

• Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs.
• Defend business by maintaining strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support.
• Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyalty.
• Develop structured account plans and execute growth targets for each key account.
• Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs.
• Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
• Maintain account profiles, activity logs, and pipeline opportunities in CRM tools. Use data to forecast account performance, identify trends, and prioritize actions.
• Engages market stakeholders to generate downstream demand for Exterior products across assigned customers; enables cross-selling to support Channel Managers.
• Build long-term relationships through ongoing account engagement and tailored product solutions, while driving material conversion, and supporting other regional growth priorities.
• Executes against defined sub-specialization (single family repair/remodel, single family new construction, or multi-family new construction) by partnering to provide product value that aligns with regional growth objectives.
• Ability to tailor engagement and messaging to segment-specific needs.
• Develops and executes district plan that translates regional priorities into weekly/daily activity.
• Manages pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback.
• Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets. Ability to negotiate and collaborate with business leaders to achieve an ideal outcome. 
• Strong understanding of sales processes, sales funnel management, and sales practices. Knowledgeable of market segmentation and goto-market strategies. Familiar with Customer Relationship Management systems to aid in organization and planning.
• Strong business/financial acumen, preferably regarding the construction industry. Understanding business (builder/dealer/installer) financials (margins, turns, labor optimization), market opportunity and dynamics to advise partners for mutual growth.
• Flexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers. 
• Ability to influence internal and external stakeholders and advocate for JHBP, effectively building relationships at all levels of an organization. 
• Able to present in front of large groups and convey messages in a captivating manner. Familiar with key communication tools (DISC, SLII, etc.).
• Familiar with basic construction practices with the ability to understand residential construction process.
• Learns James Hardie product line, including features, applications, installation considerations, and value drivers across residential and commercial projects.